Request perbaikans, complaints, and follow-ups — dispatched from WhatsApp, tracked per unit, and resolved with a full audit trail.
The same patterns appear in every SME before they set up BoringOps.
BoringOps keeps the channel familiar while turning the work behind it into a record your team can manage.
Tenant sends a repair request or complaint via WhatsApp.
BoringOps creates a job with unit, issue type, priority, and owner.
Technician or property manager is assigned and the tenant receives a confirmation.
Resolution is logged with proof — tenant is updated and the record is complete.
Teams running a one-week pilot on one bounded workflow typically notice:
Start with one building or one block of units. Validate that every tenant request has an owner, status, and audit record within one week.
Jadwalkan pilotQuick answers before you book a pilot.
Yes. Tenants can message a dedicated BoringOps number directly, or property staff can log requests on their behalf.
Yes. Every job has a created and resolved timestamp. Resolution time by unit, building, or issue type is visible in the portal.
All jobs are linked by unit. The full history per unit is searchable in the portal — useful for identifying chronic maintenance problems.