Maintenance OpsEarly access

Every breakdown reported, assigned, and resolved — on record.

Equipment failures, parts requests, and repair history — structured from the first WhatsApp message to a full asset service log.

Rudi · Produksi

WhatsApp · Private chat

Pak, mesin press unit 3 berhenti tiba-tiba, ada suara aneh. Butuh teknisi segera.

11:03

✅ Maintenance job created. Mesin Press Unit 3 · Priority: High. Owner: Teknisi. Saved to service history.

11:03 ✓✓

⚡ BoringOps

Ops Portal

Mesin Press Unit 3 — breakdown

Abnormal sound reported. High priority. Assigned to technician.

In progress

AssetMesin Press Unit 3

PriorityHigh

OwnerTeknisi

StatusAssigned & active

The problem

What breaks today

The same patterns appear in every SME before they set up BoringOps.

Breakdown reports have no assigned owner — issues sit unresolved until someone notices.
Repair history is scattered across chats, making recurring failures invisible.
Parts approval is informal, leading to delays or unapproved spending.
Managers have no visibility into which issues are open or overdue.

The flow

BoringOps keeps the channel familiar while turning the work behind it into a record your team can manage.

Staff reports a breakdown or maintenance need via WhatsApp.

BoringOps creates a work order with machine, location, priority, and owner.

Parts requests are routed for approval before procurement.

Resolution is logged with time-to-fix — building a full service history per asset.

The outcome

Teams running a one-week pilot on one bounded workflow typically notice:

✓Every breakdown has an owner and priority from the moment it is reported.

✓Parts requests approved before spending happens.

✓Recurring failures visible — asset history always searchable.

✓Managers see open, in-progress, and resolved jobs in one dashboard.

Start with one production line or facility floor. Validate that every reported issue has an owner, priority, and audit record within one week.

FAQ

Quick answers before you book a pilot.

Yes. Technicians reply in the WhatsApp thread to update status. Every reply is captured in the job timeline.

The pilot focuses on reactive requests. Preventive scheduling is available in the follow-on configuration.

Yes. Staff can send photos with their WhatsApp message. BoringOps attaches them to the work order automatically.